After long consideration, CVEMM is bringing monthly payment processing and collections in-house as of January 1st, 2018.
With the goal of improving efficiency, ease of processing, and to reduce costs to the community, the CVEMM Board has adopted a policy of moving to collect all monthly fees through all electronic forms of payment, whether through ACH or by direct debit instructions given to your own financial institution.  At present over 75% of fees are collected in this way.
After further community consultation and feedback, we recognize that for a number of our residents this transition will require more assistance and also more time. In order to make this transition a positive experience for all, we are taking the following steps to provide time and help.
  • Time: While hundreds of residents have recently changed to electronic billing, others will require more time, including those snowbirds who have not yet arrived. Therefore, CVEMM will extend the transition period to electronic collections for four months until April 30th, 2018.  At that time, the cost of processing other forms of payments (checks, cash, money orders, etc.) will be evaluated. A decision will be made on whether to pass on the processing costs of non-electronic payments to the whole community or only to those who don’t use electronic payment.
  • Assistance: Setting up an ACH transfer or authorizing your bank to do a direct debit is actually a quick and simple, one-time process, which forever eliminates the monthly inconvenience of writing checks, postage, etc. 

CVEMM will be providing assistance and instructions to those who require it. There are plans for public meetings, information provided to individuals and Association Boards, and other forms of personal help. Please watch for further information and a schedule of information meetings and transition services.
Thank you in advance,
Master Management Board of Directors